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It’s a simple, transparent and effective process. Firstly, we need the details on your boarding pass. You can provide this in one of three ways: by scanning the QR code on your boarding pass, by uploading the document on our platform, or manually entering
Next, you will only need to answer a few questions and register with the platform. Quiclaim will confirm if your flight is claimable and, if it is, we will handle the rest of the claim process, keeping the claimant updated at all times.
When you start a claim with Quiclaim, we ask each claiming passenger to accept an assignment of claims.
This document authorises us to claim from airlines on his/her behalf and, if necessary, in court.
We need this data to be able to act on behalf of the passenger in the claims process. Quiclaim will only use your data during the representation process for the claim and to contact you, if necessary. It may also use it for commercial purposes of the company Quiclaim itself, in accordance with GDPR.
At Quiclaim, we try to be as quick as possible. Some companies reply to us within a few days, while others don't reply at all.
If they don’t reply, or if they reject our claim, Quiclaim will continue defending the claim in court.
This can take up to 12 months depending on various factors such as the court's workload.
In other cases, we reach an extrajudicial agreement with the airline subject to the claim, which shortens the process to approximately 8 weeks.
We don't charge anything in advance.
We work on the claim and, when we win, we deduct our service fee from the passenger’s payout. See the price list for full details.
In cases where we secure monetary compensation, we make the payment by bank transfer as soon as possible.
If the agreement is amicable (extrajudicial), we can do so within 8 weeks. If we have to defend the incident in court, the time-frame varies depending on several different factors, such as the court’s workload and backlog.
You can use Quiclaim’s service for any of the scenarios covered by the Regulation that took place over the past 5 years.
In general terms, financial compensation can be claimed when:
The flight is delayed by 3 hours or more, cancelled, overbooked, when the passenger misses a connection or is denied boarding.
There are extraordinary reasons that absolve airlines of liability.
Let us handle your claim and we will thoroughly analyse it
Spanish airports have been experiencing an increase in passenger numbers since 2014. This increase in air traffic has come with increased airline activity and, unfortunately, delays.
Airlines are trying to avoid paying the compensation passengers are entitled to under EU law.
Claiming as an individual can be a complicated process: you have to find out if your case can be claimed, handle all the paperwork, or even go to court in another country.
Regulation EC 216/2004 guarantees up to €600 per passenger when the flight is delayed for at least 3 hours. Quiclaim ensures that all passengers’ rights are recognised. We have the necessary legal team and technological tools to guarantee the rights covered by the EU Regulation.
Travelling is great, especially when it's for holidays, but we can always get unlucky and find that the flight that should take us on our well-deserved break is cancelled due to a problem with the plane, adverse weather conditions, an airport staff strike
The Regulation states that, if our flight is cancelled, we must be provided with an alternative flight. If we are informed of the cancellation at least 14 days before the departure date, we are not entitled to compensation. Likewise, if the cancellation w
The problem for the passenger comes when, as usually happens, the companies deny the claim, almost always blaming extraordinary causes that don’t necessarily exist.
Our legal team thoroughly analyses each case, assessing all the circumstances, and if it considers the claim effective, it sees it all the way through.
At Quiclaim, we love to travel and we learn from every trip, but overbooking is something that’s difficult to understand. It’s a legal practice where, for many flights, more tickets are sold than the seats available on a plane. This means you are likely t
It’s one of the worst reasons to get stuck on the ground, as you have a ticket for the plane that's taking off without you. Every year, around 250,000 European airline passengers experience overbooking or are denied boarding.
The good news is that, by law, if we can’t fly we are entitled to a ticket refund or an alternative flight, along with compensation of up to €600.
Yes. Please let us review your claim and we will tell you how likely it is to be successful. Many companies’ ‘standard’ response is NO.
It depends on the distance of the flight
Plus expenses arising from the incident such as lost hotel nights, meals, accommodation, etc.
Find out if you’re owed compensation
is quick, easy and free
